Shipping policy
Wild Kids Store Shipping Policy
Shipping Origins
Our products are crafted with care and dispatched from Latvia, bringing a piece of our craftsmanship directly to your doorstep.
Estimated Shipping Times
We aim for prompt delivery, with estimated shipping times as follows:
- Europe: 3-6 working days
- North America, Switzerland, United Kingdom: 5-8 working days
Courier Services
For reliable and trackable delivery, we use renowned courier services like FedEx, TNT, and DPD. A contact phone number is required for international shipments to ensure smooth delivery.
Customs and Duties
Please be aware that shipments outside the EU may incur customs fees, which are the responsibility of the customer. We advise checking with your local customs office for potential charges.
Delivery FAQ
Which countries do you ship to?
We ship to all European Union countries, the United Kingdom, Switzerland, the USA, Canada, Iceland, Liechtenstein, and Norway. If your country isn't listed, please get in touch—we might still be able to accommodate your order.
What's the order processing time?
Orders are processed and dispatched within 2 working days, ensuring your items are on their way to you as quickly as possible.
How are customs fees handled?
You are responsible for all taxes and duties imposed by your country, including VAT. Wild Kids Store is not accountable for packages held by customs. It's essential to be aware of your country's customs policies and potential charges. For UK residents, for example, expect a customs charge of at least 20% of the total purchase cost. If a package is not claimed and is returned to us, we cannot refund the original shipping charge.
Do international packages come with tracking?
Yes, all our packages are sent with tracking, providing peace of mind and visibility until they reach their destination. If a package is marked as delivered but not received, please contact your local courier service for assistance.
Contact Us
For any shipping-related inquiries or if you need further assistance, please don't hesitate to reach out to us at wildkids@wildkidsstore.com. We're committed to making your experience with Wild Kids Store seamless and enjoyable.